Returns

Returns will be accepted for online credit or exchange only, no refunds. All exchanged items are Final Sale, please do not exchange your exchange. All requests for returns or exchanges must be communicated to shop@unearthen.com within 7 days of receipt and must be approved by Unearthen.

We reserve the right to deny requests if the reasons do not meet our policy requirements. The merchandise must be packaged and postmarked within 7 days after customer has made initial return request. Shipping and handling charges are non-refundable. Customers are responsible for the cost of shipping the return back to Unearthen but will not be charged to receive the newly exchanged item. Merchandise must be returned unworn and in its original packaging with all tags attached. Return will be refused if item shows signs of wear or if there is extensive damage to the piece or packaging.

 

Repairs

Repairs are handled on a case-by-case situation. Email shop@unearthen.com within 7 days of damage to inquire about repair options.